Our Management Model & Processes
We bring our own unique perspective to the management of communities
with the intent of delivering elite services with a customized, white glove experience.
The RCM Community Management Model
#1 Priority is Board & Homeowners
One Day Communication Guarantee
Dedicated Community Managed & Support Staff
Strong Guidance & Leadership
Deep Visibility with Homeowners Portal
24/7 Emergency Maintenance
Supportive Homeowner Services & Compliance Enforcement
Financial Health Checks
Our 5-Step Consultation Process for New Communities
Selecting a new management company can be tricky, with our customized consultation process we help communities ensure they are making the best decision possible.
Hold an initial call to determine if a partnership makes sense between the community and RCM
Meet on Site with Board to become familiar with property
Review with Board any Existing, Present and Future Pains
We will provide a customized solution to address these pains, this proposal will detail the services we will provide to meet objectives of Board and the cost to align with these services
Meet with Board to discuss our solution, how it addresses their pain and the results they can expect to see
Ready to get started?
Begin your consultation now!
The On-Board Process for the Board & Homeowners
Typically when on-boarding with a management company there is a ton of logistics and back in forth coordinating. We make this process an easy transition for all involved.
1. Contract
Once contract is signed, we will begin transfer of management
2. Notifcation
Board will sign a letter that will allow us to notify current management of the change
3. Kickoff
A kickoff meeting will be held with Board to introduce key personnel and begin any preliminary project work
4. Transfer
30-45 days prior to your start date, we will coordinate the transfer of community records
5. Letter
15-30 days prior to start date a mailing will be sent to homeowners introducing Revelation Community Management, including contact information and any pertinent information to ensure a smooth transition
6. Ops Setup
Prior to start, we will work with you to be fully operational on start date to ensure violations, collections and homeowner matters can be quickly addressed
7. Bank Account
Ensure transition or new setup of Bank Account
8. Inspection
Prior to start date, we will schedule an Initial Walkthrough Inspection
9. Homeowners Portal
Deploy homeowners portal for community
10. Calendar
Setup community maintenance calendar